Hi,

We are having problems with where parts are being charged to on service tickets. Parts might go to an internal ticket when it was a retail customer. Accessories might get credit for a warranty part on an engine job. A tire got credited to accessories on a customer pay ticket. What schedule, screen, ? can I go to to fix these kinds of issues? I have called ADP and they don't have anyone that understands both parts, service and accouting that can help.

Any help will be apprecited.

I didn't find the right solution from the Internet.

References:
https://forums.dealersedge.com/viewtopic.php?f=6&t=7771
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Thank you.